BUSINESS COMMUNICATION ICAP STUDENT FEEDBACK

While trying to communicate business messages inaccurate data may lead to
 Hit the credibility of customers
 Inaccurate Decisions
 Reduced profitability because of bad decision
 None of Above
 Information is given on FBR website for the tax payers which is most correct.
 Internal
 External.
 Secondary.
 Both 2&3.
 Which of the following combination helps to achieve appropriate language in a message.
 Using complex words, image building supportive material and use technical
language.
 Using concrete words, image building supportive material and use esoteric
Vocabulary.
 Using simple word, image building supportive material and avoiding jargons.
 Using concise words, image building supportive material and avoid complex
vocabulary.

 Which listener is most efficient?
 Result oriented
 Information oriented
 People focused
 Both a and b
 The closing paragraph of letter contain a _
 call to action
 action point
 both
 A best medium to describe the drawing graph
 Pictorial
 Written
 Oral
 A&C
 A sender have to consider all before sending a message to receiver except…
 Message and content
 Receiver
 Profession advancement
 channel ( not sure may be)
 Which of the following critical thinker can do?
 Brainstorming
 Diagnosis patient’s disease by evaluating symptoms
 Invent new product
 Compose music

 Email can be send through..
 Offline
 Internet
 Intranet
 Both b and c.
 Sitting with straight back without any non-verbal.
 Alertness
 Impatient
 Thinking
 Q. Intrapersonal comm. (definition)
 Q. Web hosting (definition)
 Q. Blogs and podcasts. (definition)
 Q. Video conferencing. (definition)
 Q. Listening complete. (definition)
 Q. 7C’s confusing ques.
 Q. Vertical, horizontal and diagonal comm. (Result dual ans)
 Q. Scenario based ques. (Decision making)
 A company wants to select web host for its web from three short listed web hosts, on what
basis should company select web host keeping Strategic and technical in mind.
 Present clients of web host.
 User reviews.
 Years of Experience.
 Financial status of web host.
 Courteous message is:
 Positive
 Sincere and tactful
 Avoiding the abstract
 All of the above.
 Walking briskly nonverbal shows what
 Calmness
 Determination
 Relaxation
 None
 An communication pertained employee turnover is:
 Internal
 External
 Secondary
 Both a and c
 The type of listening is concerned with efficiency:
 People focused
 Information Oriented
 Result oriented

 Ali’s father is discussing his vacation plan but Ali is mentally preparing a list of items he had
to purchase.
 Emotional state
 Distraction
 Noise
 Information overload
 Which of the following is not a limitation of interview process?
 Limited scope
 Limited duration
 Artificial situation
 Selection of suitable candidates.

 Persuasive business message focused on :
 Sincerity and tact
 Avoiding abstract
 adopting “you” approach
 which report has conclusion and recommendation
 analytical n research
 analytical informative
 informative
 statuary
 A communication pertained employee turnover is:
 Internal
 External
 Secondary
 Both a and c
 Which is least likely to show trends.
 Pie chart
 Tables
 Pictogram
 according to employee satisfaction and morale
 Which is most effecting from most. to least
 all-star circle wheel
 wheel circle all star
 Information oriented is
 Low patient.
 High patient.
 Low analytical.
 high analytical
 Sender send an msg… But get failure response from receiver. Options are: receivers. Distort
the mgs and don’t like the individual. He interrupt the mgs wrong , and the receiver lacks in
language and. allof the above

 Which of the following critical thinker can do?
 brain washing
 invent a new product  compose a musical theme  Emphatic Listener are: 
High patience
 Low patience
 High analytical
 Lower analytical
 Which is the most interactive communication?
 public message
 video conferencing
 email
 Which of the following is most dominant to last.
 Chain network, circle, all channel
 All channel, chain, circle
 Circle, chain, All channel
 correctness includes there are no grammatical mistakes.punctuation,spelling or other
language errors use comprehensive words

BUSINESS COMMUNICATION



 recipient should be provides with all the possible answers
 All of above
 Tax calculation instructions are given on FBR site and they need it to calculate new tax.
Source is :
 Secondary
 External
 Internal
 A and c
 If any organization wants to communicate outside the organization with many parties, what
will appropriate medium to communicate??
 Telephone
 Letter
 Circular
 Memo
 Type of meeting in which recommendations are evaluated and then final decisions are
made for further action.
 problem solving
 suggested solution
 informational
 b& c
 Ayesha asked his assistant to inform all field representatives to attend an unscheduled
meeting at 11am and her assistant informed it to all representatives through Email. What
would be the barrier to effective comm.?
 Wrong channel of selection
 Receivers do not provide feed back
 Lack of info
 Which e-medium rectify rumors and misunderstanding
 Podcast
 organization blogs
 chat forums
 Maam question aya tha organization kii performance or report bani gai hay month kii Ye
konsi report hay?
 Voluntary report
 statutary report#
 external report
 Internal report
 Which of the following is not a feature of email
 Online and offline receiving messages
 notifications if a message is not sent
 one can send sound as an attachment
 All of above
 Recipient can access their email
 Directly from email server using web browser

 Through email software
 Through email software’s specified by their organization
 All of above
 Behaviors is affected by ;
 Attitude
 Beliefs
 Values
 All of the above
 Which of the following is horizontal communication?
 communication with colleagues and friends
 Communication of organization with its banker
 Both A and B
 none of the above
 Which of the following is required to carry out video conferencing?
 Internet
 Digital telephony network
 Either Internet or digital Telephony Network
 None of the Above
 Which of the following is not Listener’s point of view?
 Future oriented
 people focused
 Results oriented
 Feedback
 Which terms best describe the exchanging of information?
 Communication
 Which describe about horizontal communication?
 between colleagues and friends
 organization and bankers#
 manager and subordinates
 both a and b
 What is direction of communication between sales manager and sales representative?
 Horizontal
 Vertical
 Diagonal
 Which is the context of communication?
 public ans private
 internal and external
 The network which allows upward and downward movement and strictly hierarchical?
 chain network
 In which network leader plays important role?
 wheel network
 Middle management is responsible for which type of operations?
 both operational and tactical

 in video conferencing data is transferring through :
 either digital telephone network or LAN(internet)
 Letters which are used to induce and persuade reader to do particular task.
 persuasive letters
 2 easy scenario based question from clarity and concreteness  What does correctness
implies in effective communication?
 there must be no grammatical, punctuation spelling error
 exact definition of beliefs from book
 Which option best includes intrapersonal communication?
 thinking and feeling
 intra personal communication includes :
 receiver and sender are same person person talks to one self is
 all of above
 one question from dimensions of intercultural differences page 91
 critical thinker is :
 judgmental
 seeks to measure worth and validity in something that exists
 C)…
 both a and b
 Which includes nonverbal communication?
 eye contact and posture
 touch and voice
 both a and b
 amjad was sitting straight on chair during interview which indicates :
 alertness
 director wants to send message to all employees in company which medium will he use:
 memorandum
 Which is not included in types of listeners?
 future oriented
 Mcq from emphatic listening.
 barrier to effective listening (pg. 135) from second paragraph of requires a clear mind  If a
person doesn’t have a clear mind while listening what will he do?
 you need to clear your mind of all other distractions or at least park them
 free up your mind for full engagement in active listening
 repeat words in your mind
 both a and b
 There was promotion in company of somone.one employee think it is good and other thinks
it’s not good. This highlights:
 varying expectations
 varying perceptions
 varying beliefs
 none of the above

 order the techniques of conflict management from most satisfactory to least satisfactory :
 collaboration, compromise, competition, avoidance (most appropriate answer not
including accommodation as it was not there)

 mcq from functional cv
 Which reports include conclusions and recommendations?
 analytical and research reports
 Best way for formal communication?
oral communication
 written communication
 pictorial communication
 both b and c (not confirm maybe d)
 website in hosted on :
 webpage
 web server
 ip address consists of four sets of numbers from:
 0 to 255
 services provided by web host : all options in heading of key consideration of selecting
webhost
 reseller web hosting:

sale it to become webhost itself

 to solve the conflict in organization and stop rumors which is used:
 organizational blogs
 Definition of podcasting.
 Which is not the benefit of email?
 online and offline receiving of messages
 What is synchronizing email? Pg. 250
 Benefits of email?
 audit trail of messages is automatically retained
 it differentiates between relevant and non-relevant recipients
 both a and b (maybe c not confirm)
 “If u want to hire a host company what u will consider according to the tactics and
statics
 financial condition

While trying to communicate business messages inaccurate data may lead to
 Hit the credibility of customers
 Inaccurate Decisions
 Reduced profitability because of bad decision
 None of Above
 Information is given on FBR website for the tax payers which is most correct.
 Internal
 External.
 Secondary.
 Both 2&3.
 Which of the following combination helps to achieve appropriate language in a message.
 Using complex words, image building supportive material and use technical
language.
 Using concrete words, image building supportive material and use esoteric
Vocabulary.
 Using simple word, image building supportive material and avoiding jargons.
 Using concise words, image building supportive material and avoid complex
vocabulary.

 Which listener is most efficient?
 Result oriented
 Information oriented
 People focused
 Both a and b
 The closing paragraph of letter contain a _
 call to action
 action point
 both
 A best medium to describe the drawing graph
 Pictorial
 Written
 Oral
 A&C
 A sender have to consider all before sending a message to receiver except…
 Message and content
 Receiver
 Profession advancement
 channel ( not sure may be)
 Which of the following critical thinker can do?
 Brainstorming
 Diagnosis patient’s disease by evaluating symptoms
 Invent new product
 Compose music

 Email can be send through..
 Offline
 Internet
 Intranet
 Both b and c.
 Sitting with straight back without any non-verbal.
 Alertness
 Impatient
 Thinking
 Q. Intrapersonal comm. (definition)
 Q. Web hosting (definition)
 Q. Blogs and podcasts. (definition)
 Q. Video conferencing. (definition)
 Q. Listening complete. (definition)
 Q. 7C’s confusing ques.
 Q. Vertical, horizontal and diagonal comm. (Result dual ans)
 Q. Scenario based ques. (Decision making)
 A company wants to select web host for its web from three short listed web hosts, on what
basis should company select web host keeping Strategic and technical in mind.
 Present clients of web host.
 User reviews.
 Years of Experience.
 Financial status of web host.
 Courteous message is:
 Positive
 Sincere and tactful
 Avoiding the abstract
 All of the above.
 Walking briskly nonverbal shows what
 Calmness
 Determination
 Relaxation
 None
 An communication pertained employee turnover is:
 Internal
 External
 Secondary
 Both a and c
 The type of listening is concerned with efficiency:
 People focused
 Information Oriented
 Result oriented

 Ali’s father is discussing his vacation plan but Ali is mentally preparing a list of items he had
to purchase.
 Emotional state
 Distraction
 Noise
 Information overload
 Which of the following is not a limitation of interview process?
 Limited scope
 Limited duration
 Artificial situation
 Selection of suitable candidates.

 Persuasive business message focused on :
 Sincerity and tact
 Avoiding abstract
 adopting “you” approach
 which report has conclusion and recommendation
 analytical n research
 analytical informative
 informative
 statuary
 A communication pertained employee turnover is:
 Internal
 External
 Secondary
 Both a and c
 Which is least likely to show trends.
 Pie chart
 Tables
 Pictogram
 according to employee satisfaction and morale
 Which is most effecting from most. to least
 all-star circle wheel
 wheel circle all star
 Information oriented is
 Low patient.
 High patient.
 Low analytical.
 high analytical
 Sender send an msg… But get failure response from receiver. Options are: receivers. Distort
the mgs and don’t like the individual. He interrupt the mgs wrong , and the receiver lacks in
language and. allof the above

 Which of the following critical thinker can do?
 brain washing
 invent a new product  compose a musical theme  Emphatic Listener are: 
High patience
 Low patience
 High analytical
 Lower analytical
 Which is the most interactive communication?
 public message
 video conferencing
 email
 Which of the following is most dominant to last.
 Chain network, circle, all channel
 All channel, chain, circle
 Circle, chain, All channel
 correctness includes there are no grammatical mistakes.punctuation,spelling or other
language errors use comprehensive words

BUSINESS COMMUNICATION



 recipient should be provides with all the possible answers
 All of above
 Tax calculation instructions are given on FBR site and they need it to calculate new tax.
Source is :
 Secondary
 External
 Internal
 A and c
 If any organization wants to communicate outside the organization with many parties, what
will appropriate medium to communicate??
 Telephone
 Letter
 Circular
 Memo
 Type of meeting in which recommendations are evaluated and then final decisions are
made for further action.
 problem solving
 suggested solution
 informational
 b& c
 Ayesha asked his assistant to inform all field representatives to attend an unscheduled
meeting at 11am and her assistant informed it to all representatives through Email. What
would be the barrier to effective comm.?
 Wrong channel of selection
 Receivers do not provide feed back
 Lack of info
 Which e-medium rectify rumors and misunderstanding
 Podcast
 organization blogs
 chat forums
 Maam question aya tha organization kii performance or report bani gai hay month kii Ye
konsi report hay?
 Voluntary report
 statutary report#
 external report
 Internal report
 Which of the following is not a feature of email
 Online and offline receiving messages
 notifications if a message is not sent
 one can send sound as an attachment
 All of above
 Recipient can access their email
 Directly from email server using web browser

 Through email software
 Through email software’s specified by their organization
 All of above
 Behaviors is affected by ;
 Attitude
 Beliefs
 Values
 All of the above
 Which of the following is horizontal communication?
 communication with colleagues and friends
 Communication of organization with its banker
 Both A and B
 none of the above
 Which of the following is required to carry out video conferencing?
 Internet
 Digital telephony network
 Either Internet or digital Telephony Network
 None of the Above
 Which of the following is not Listener’s point of view?
 Future oriented
 people focused
 Results oriented
 Feedback
 Which terms best describe the exchanging of information?
 Communication
 Which describe about horizontal communication?
 between colleagues and friends
 organization and bankers#
 manager and subordinates
 both a and b
 What is direction of communication between sales manager and sales representative?
 Horizontal
 Vertical
 Diagonal
 Which is the context of communication?
 public ans private
 internal and external
 The network which allows upward and downward movement and strictly hierarchical?
 chain network
 In which network leader plays important role?
 wheel network
 Middle management is responsible for which type of operations?
 both operational and tactical

 in video conferencing data is transferring through :
 either digital telephone network or LAN(internet)
 Letters which are used to induce and persuade reader to do particular task.
 persuasive letters
 2 easy scenario based question from clarity and concreteness  What does correctness
implies in effective communication?
 there must be no grammatical, punctuation spelling error
 exact definition of beliefs from book
 Which option best includes intrapersonal communication?
 thinking and feeling
 intra personal communication includes :
 receiver and sender are same person person talks to one self is
 all of above
 one question from dimensions of intercultural differences page 91
 critical thinker is :
 judgmental
 seeks to measure worth and validity in something that exists
 C)…
 both a and b
 Which includes nonverbal communication?
 eye contact and posture
 touch and voice
 both a and b
 amjad was sitting straight on chair during interview which indicates :
 alertness
 director wants to send message to all employees in company which medium will he use:
 memorandum
 Which is not included in types of listeners?
 future oriented
 Mcq from emphatic listening.
 barrier to effective listening (pg. 135) from second paragraph of requires a clear mind  If a
person doesn’t have a clear mind while listening what will he do?
 you need to clear your mind of all other distractions or at least park them
 free up your mind for full engagement in active listening
 repeat words in your mind
 both a and b
 There was promotion in company of somone.one employee think it is good and other thinks
it’s not good. This highlights:
 varying expectations
 varying perceptions
 varying beliefs
 none of the above

 order the techniques of conflict management from most satisfactory to least satisfactory :
 collaboration, compromise, competition, avoidance (most appropriate answer not
including accommodation as it was not there)

 mcq from functional cv
 Which reports include conclusions and recommendations?
 analytical and research reports
 Best way for formal communication?
oral communication
 written communication
 pictorial communication
 both b and c (not confirm maybe d)
 website in hosted on :
 webpage
 web server
 ip address consists of four sets of numbers from:
 0 to 255
 services provided by web host : all options in heading of key consideration of selecting
webhost
 reseller web hosting:

sale it to become webhost itself

 to solve the conflict in organization and stop rumors which is used:
 organizational blogs
 Definition of podcasting.
 Which is not the benefit of email?
 online and offline receiving of messages
 What is synchronizing email? Pg. 250
 Benefits of email?
 audit trail of messages is automatically retained
 it differentiates between relevant and non-relevant recipients
 both a and b (maybe c not confirm)
 “If u want to hire a host company what u will consider according to the tactics and
statics
 financial condition

Share With:

Leave a Comment

Your email address will not be published. Required fields are marked *